Consult your GP on-line - eConsult

econsult

An online consultation enables you to contact a GP quickly & simply using a smartphone, tablet or computer.  It saves you waiting for an appointment or calling the surgery, so it is ideal if your medical query is non-urgent.

The online consultations also enables you to contact your GP surgery to request things like test results, sick notes and GP letters.

 

Your online consultation, will be followed up with you within 48 hours & it may be via:

  • electronic message
  • phone or video call
  • face-to-face appointment

Click on the 'Get Started' button, just fill out the on-line form & submit it to us. 

What our patients say about our eConsult service....

“Very straight-forward to use"

"System works surgery complained they had limited resources to assist me."

"I was able to get my new prescription promptly and begin my medication with the advice given by my GP "

"My point was relayed in full, not restricted by a 10m apt I spoke to the GP who has dealt with me on this issue historically rather than who was available I had a full discussion on all aspects, and I was comfortable requesting more information without the worry of a full waiting room"

"It seems to be a time-effective way of dealing with certain issues. It meant that I did not have to visit a surgery and wait in a waiting room etc."

 

Our patient satisfaction with eConsult....

100%

patients who were satisfied with the service

100%

patients who would recommend the eConsult service to family and friends

Our patients' care outcomes after using eConsult....

79%

patients who said their issue was completely resolved seven days after using the service

84%

patients who did NOT have to contact the GP practice or any other health service for the same problem in the week after consulting online

Patients saying they were contacted in time....

100%

patients who said they were contacted by the stated response time

 

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