Please NOTE: We can not take repeat prescription requests over the telephone.
You can now order your medication online...
Patients who need to take regular medication will be issued with a computerised list of their authorised repeat medicines.
Your GP surgery does not automatically issue repeat prescriptions for you and cannot issue medication any quicker than the time stated, even if you consider it as urgent.
It is your responsibility to ensure you have enough medication, ordering within plenty of time so you don't run out.
Although we aim to have prescriptions ready within this time scale, your local Pharmacy may have their own policy on collection times, once they have received the prescription from us.
Please plan ahead so you don't run out....
If you require a prescription, either:
- Use the Internet Prescription Request system.
- OR tick the item(s) on your list and post it through the surgery letterbox
- OR via the NHS App
- OR email us on NHCCG.email@example.com
- OR arrange for your pharmacy to request your regular medication
Registering for Internet Prescription Request
To register for the Internet Prescription Request system, please bring your photographic evidence (e.g. driving licence with photo or passport) to either Old Basing or Odiham Surgery. We will then print details to enable you to register to order your repeat prescriptions via the internet.
Mislaid Log-In Details
If you mislay your log-in details, you will have to personally request a new letter to receive your new log-in details (please bring your photographic ID).
When appropriate, we will ask you to make an appointment with your doctor to review your treatment. We regularly review your medication and will initiate changes when considered to be of benefit.
In some situations, we are not allowed to issue prescriptions on the NHS. A private prescription will then be issued for which a charge may be payable and you will pay the full cost of the medication at the pharmacy.
If you have seen a specialist on a private basis and have been given a private prescription, we cannot convert the prescription into an NHS one
Electronic Prescription Service
The Electronic Prescription Service (EPS) is active.
Due to the Covid-19 pandemic, all prescriptions now have to be sent electronically for you to collect from your local pharmacy, which is far more efficient and secure than printed prescriptions and saves you time coming to the surgery.
If you have any queries, a member of our staff or your pharmacy will be able to help you.