Old Basing Surgery - Update!
The good news is that the Old Basing Health Centre is re-open!!
It is going to be a gradual reopening, so bear with us & in line with our Odiham surgery, access will be restricted to keep you & our staff safe:
Lifting of restrictions - how we are dealing with this.
Your safety matters to us, please help us help you!
Please - No entry without an appointment.
Sanitise your hands upon entry & exit.
Wear a face mask.
Maintain 2 metre social distancing.
Do not arrive early for your appointment; if possible wait outside until your appointment time, in order to restrict the number of people in the waiting room.
Check in using the electronic screen.
If you need to make an appointment call us, use eConsult, NHS App or Patient Access. DO NOT enter the building!
A 'drop-in' box will be located at the entrance for all your prescription requests, letters & samples requested by your GP. Please note - we CANNOT accept samples in glass containers!
Covid has made it a challenging time & continues to do so but we did appreciate your understanding & cooperation as appointments were moved to Odiham for 6 months, as Old Basing surgery was transformed into the Winter Assessment Centre for North Hampshire.
New email address for prescription requests.
We CAN NOT take prescription requests over the phone!
An increasing number of patients are calling to place their repeat medication orders but since October 2019, we have only been able to do this for children or the vulnerable.
Please look at the 'Prescription' tab to find out the various ways you can place your request.
If you order your medication via email, please note that from 10th May 2021, the email address to send them to is now: firstname.lastname@example.org
Covid Vaccine Update 13/05/2021 - Now Ages 38+
Latest update - Dr Tim Cooper, GP & vaccination lead for North Hampshire said: “As the vaccine roll out progresses, it is important that we maintain the ability to increase vaccination delivery to our local population.
The Hampshire Court Hotel has been a hugely successful site and will continue to deliver vaccinations for the foreseeable future. We are actively bringing on other sites to continue the successful roll out of vaccine to our population, particularly as we start to deliver vaccines to groups 10-12.
Jameson House will be joining our other successful local sites, such as the fire station, Superdrug in Basingstoke & Boots in Alton.”
For anyone waiting for their 2nd dose, please see the chart below & your appointment time will be at the same time as your first dose.
Please do not turn up at any other time as we cannot guarantee you a vaccine.
If you have forgotten your time or wish to check your date, please call us on 0333 332 0855 and our team will be happy to help
Similarly if you are 38+, or with underlying health conditions we can get you booked in for a first dose, please call us on 0333 332 0855.
Vaccines are helping to keep us all safe.
Check your eligibility @ https://www.nhs.uk/…/coronavirus-v…/who-can-get-the-vaccine/ (please note - booking via this site means you will be choosing an appointment at an alternative location).
We have been made aware that some fraudsters may have been using the pandemic to target people, sending false messages which pretend to offer appointments. In these false messages people may be asked to provide their bank details to verify their identity.
Please note - no part of the NHS will ever ask for your bank details. If you receive a message which appears to be from the NHS but which asks for financial information, it will be a hoax.
I understand our patients' concerns and the frustration they feel when there is a vaccine and they can't get access to it. I would reassure them that as soon as we have stock we will be contacting eligible patients directly to organise these appointments. We will be working through the priority list as set out above. Unfortunately I am unable to say when individual groups will be receiving their vaccination as this is entirely dependent on national availability of stock and when this is apportioned to us, we do not have any control over this.
In the meantime please keep safe and follow the government guidelines in place.
Kind regards, Dr R Assadourian, Senior Partner
Further updates & information can be found on the North Hampshire Clinical Commissioning Group website @ https://northhampshireccg.nhs.uk/
* If you wish to add a mobile number to your records or update contact details, please do so by using the 'contact' tab above.
Andover Mind - Need to talk? See 'Services' tab
Lonely? Isolated? Support is here....
If you find yourself isolated or need some help, support is out there. Call the Hampshire Coronavirus Support and Helpline on 0333 370 4000
If Coronavirus has had an impact on you or any aspect of your life, including anyone who is self-isolating, you can telephone the Hampshire Coronavirus Helpline for advice and support.
They can help if you are struggling to get the food, medicine or essential supplies you need for yourself or your family, or other worries you may have such as:
- Where to find help in your community
- Debt & money worries
- Mental health support
- Domestic abuse
- Problems with drug & alcohol misuse
You can also find information about support at ww.connecttosupporthampshire.org.uk/coronavirus
For more information about local activities across Hart please visit www.hart.gov.uk/christmas-2020
If you have been referred by your doctor...
For a routine hospital appointment please be patient. Do not expect to receive an appointment for up to 6 weeks. Our staff will not be able to chase up referrals on your behalf. If you have not heard after 6 weeks, please contact the relevant hospital department. This does not apply to urgent or 2 week wait referrals.
Please see our 'Hospital Referrals - What Happens' feature in the bottom section of our website for more information.
Changes to keep patients safe during Covid-19
We will be operating slightly differently, to help keep patients and staff safe, and to allow all patients to continue to get the support and care they need.
Please continue to contact your GP surgery in the usual way, via telephone consultation or eConsult. The healthcare team at your GP surgery will assess all requests, and will advise you if you need a face to face appointment, or a telephone or video consultation.
Please do not attend your GP surgery unless you have been asked to do so.
To help us see patients safely, since 2nd November the Old Basing Surgery has been the Winter Assessment Centre for the North Hampshire area.
This allows us to continue to meet all of the needs of our other patients - for long-term conditions, immunisations, antenatal and postnatal care, contraceptive services, and cancer screening along with other routine general practice – without interruption.
All illnesses – not just Covid-19 – are important to us, and we are determined that our patients can be confident that they can get safe care, no matter what their concern.
Why we don't routinely issue antibiotics!
The overuse of antibiotics in recent years means they're becoming less effective & has led to the emergence of "superbugs". These are strains of bacteria that have developed resistance to many different types of antibiotics, including:
•MRSA (methicillin-resistant Staphylococcus aureus)
•Clostridium difficile (C. diff)
•the bacteria that cause multi-drug-resistant tuberculosis
These types of infections can be serious & challenging to treat, & are becoming an increasing cause of disability & death across the world. The biggest worry is that new strains of bacteria may emerge that cannot be treated by any existing antibiotics.
There are many ways that drug-resistant infections can be prevented: immunisation, safe food preparation, hand washing, & using antibiotics as directed and only when necessary. In addition, preventing infections also prevents the spread of resistant bacteria.
Many mild bacterial infections get better on their own without using antibiotics & they don't work for viral infections such as colds, flu, most coughs & sore throats.
Antibiotics are no longer routinely used to treat:
- chest infections
- ear infections in children
- sore throats
REMEMBER - Your GP will now only issue antibiotics if you REALLY need them, so please listen to their advice, they aren't the cure & answer to everything!
Cervical Screening & Immunisations.....book your appointment!
Have you missed or delayed your screening or immunisations during the outbreak?
It's really important that you get yourself screened, immunised & keep your children up to date too - we are able to provide these for you at the surgery & your safety is the utmost importance to us.
Screening & immunisations save lives - so book your appointment now!
Both Surgeries are welcoming NEW PATIENTS!
Please see the 'New Patients' page for details of our catchment area & how to easily register online.
eConsult - the quick & easy way to consult your GP online
See our home page for details & use the 'Get Started' link.
Follow our page on Facebook for advice, health promotions & information!
Simply search 'The Odiham and Old Basing Health Centres' to keep up-to-date on our latest news.