Latest News

Jubilee Bank Holiday

Please find below our opening times over the upcoming Jubilee Bank Holiday. Please take these dates into account when ordering repeat prescriptions as we still require 2 clear working days to process these, so your prescriptions will take longer to prepare over this time:

Wednesday 1st June – 8am-6.30pm
Thursday 2nd June – CLOSED
Friday 3rd June – CLOSED
Saturday 4th June – CLOSED
Sunday 5th June – CLOSED
Monday 6th June – 8am-6.30pm

Our eConsult service will also be switched off over this time, so we will also not be able to respond within the usually-specified timeframe.

Please use NHS 111 if you need medical help when the practice is closed.  You can call 111 or click on this link Get medical help - NHS 111

The NHS 111 team has trained advisers, nurses and doctors available at all times. They can help over the phone and advise you where to go if you need to see someone. Don’t waste time going to the wrong place – phone NHS 111 or go online: 111.nhs.uk

National Data Opt-out

The National Data Opt Out allows a patient to choose if they do not want their confidential patient information to be used for purposes beyond their individual care and treatment - that is for research and planning. Patients, or people acting for them by proxy, have control over setting or changing their own opt-out choice, and can change their mind at any time.
Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by clicking on "Your Health" in the NHS App, and selecting "Choose if data from your health records is shared for research and planning".

Travelling Abroad? How to get Proof of Vaccination Status

Please don't contact us, we can't help you - see our Services/Vaccinations & Immunisations tab for full details of what you need to do. 

Lifting  of restrictions - how we are dealing with this

Your safety matters to us, please help us help you!

  • Sanitise your hands upon entry & exit
  • Wear a face mask
  • Maintain 2 metre social distancing
  • Check in using the electronic screen
  • If you need to make an appointment call us, use eConsult, NHS App or Patient Access. 
  • Please note - sorry, we CANNOT accept samples in glass containers! 

Need a Prescription?

Email your prescription request to nhccg.ohc-prescriptions@nhs.net

We do not take prescription requests over the phone, we can only offer this facility to children or the elderly.

Covid Vaccine Update  - Now Ages 18+

Latest update - Dr Tim Cooper, GP & vaccination lead for North Hampshire said: “As the vaccine roll out progresses, it is important that we maintain the ability to increase vaccination delivery to our local population.

The Hampshire Court Hotel has been a hugely successful site and will continue to deliver vaccinations for the foreseeable future. We are actively bringing on other sites to continue the successful roll out of vaccine to our population, particularly as we start to deliver vaccines to groups 10-12.

Jameson House will be joining our other successful local sites, such as the fire station, Superdrug in Basingstoke & Boots in Alton. The Hampshire Court Hotel is no longer a vaccination centre

Please do not turn up at any other time as we cannot guarantee you a vaccine.

If you have forgotten your time or wish to check your date, please call us on 0333 332 0855 and our team will be happy to help

Similarly if you are 18+, we can get you booked in for a first dose, please call us on 0333 332 0855.

Vaccines are helping to keep us all safe.

Check your eligibility https://www.nhs.uk/…/coronavirus-v…/who-can-get-the-vaccine/ (please note - booking via this site means you will be choosing an appointment at an alternative location). 

We have been made aware that some fraudsters may have been using the pandemic to target people, sending false messages which pretend to offer appointments.  In these false messages people may be asked to provide their bank details to verify their identity.

Please note - no part of the NHS will ever ask for your bank details.  If you receive a message which appears to be from the NHS but which asks for financial information, it will be a hoax.

I understand our patients' concerns and the frustration they feel when there is a vaccine and they can't get access to it. I would reassure them that as soon as we have stock we will be contacting eligible patients directly to organise these appointments.  We will be working through the priority list as set out above. Unfortunately I am unable to say when individual groups will be receiving their vaccination as this is entirely dependent on national availability of stock and when this is apportioned to us, we do not have any control over this.  

In the meantime please keep safe and follow the government guidelines in place.

Kind regards, Dr R Assadourian, Senior Partner

Further updates & information can be found on the North Hampshire Clinical Commissioning Group website @ https://northhampshireccg.nhs.uk/

* If you wish to add a mobile number to your records or update contact details, please do so by using the 'contact' tab above.  

Andover Mind - Need to talk? See 'Services' tab

Lonely? Isolated? Support is here....

If you find yourself isolated or need some help, support is out there. Call the Hampshire Coronavirus Support and Helpline on 0333 370 4000

If Coronavirus has had an impact on you or any aspect of your life, including anyone who is self-isolating, you can telephone the Hampshire Coronavirus Helpline for advice and support.

They can help if you are struggling to get the food, medicine or essential supplies you need for yourself or your family, or other worries you may have such as:

- Where to find help in your community

- Debt & money worries

- Mental health support

- Domestic abuse

- Bereavement

- Problems with drug & alcohol misuse

You can also find information about support at ww.connecttosupporthampshire.org.uk/coronavirus

 

If you have been referred by your doctor

For a routine hospital appointment please be patient. Do not expect to receive an appointment for up to 6 weeks. Our staff will not be able to chase up referrals on your behalf.  If you have not heard after 6 weeks, please contact the relevant hospital department.  This does not apply to urgent or 2 week wait referrals. 

Please see our 'Hospital Referrals - What Happens' feature in the bottom section of our website for more information.

Changes to keep patients safe

We will be operating slightly differently, to help keep patients and staff safe, and to allow all patients to continue to get the support and care they need.

Please continue to contact your GP surgery in the usual way, via telephone consultation or eConsult. The healthcare team at your GP surgery will assess all requests, and will advise you if you need a face to face appointment, or a telephone or video consultation.

Why we don't routinely issue antibiotics!

The overuse of antibiotics in recent years means they're becoming less effective & has led to the emergence of "superbugs". These are strains of bacteria that have developed resistance to many different types of antibiotics, including:
• MRSA (methicillin-resistant Staphylococcus aureus)
• Clostridium difficile (C. diff)
• The bacteria that cause multi-drug-resistant tuberculosis

These types of infections can be serious & challenging to treat, & are becoming an increasing cause of disability & death across the world. The biggest worry is that new strains of bacteria may emerge that cannot be treated by any existing antibiotics.

There are many ways that drug-resistant infections can be prevented: immunisation, safe food preparation, hand washing, & using antibiotics as directed and only when necessary. In addition, preventing infections also prevents the spread of resistant bacteria.

Many mild bacterial infections get better on their own without using antibiotics & they don't work for viral infections such as colds, flu, most coughs & sore throats.

Antibiotics are no longer routinely used to treat:

  • chest infections
  • ear infections in children
  • sore throats

REMEMBER - Your GP will now only issue antibiotics if you REALLY need them, so please listen to their advice, they aren't the cure & answer to everything!

Cervical Screening & Immunisations.....book your appointment!

Have you missed or delayed your screening or immunisations during the outbreak?

It's really important that you get yourself screened, immunised & keep your children up to date too - we are able to provide these for you at the surgery & your safety is the utmost importance to us.

Screening & immunisations save lives - so book your appointment now!

Both Surgeries are welcoming NEW PATIENTS!

Please see the 'New Patients' page for details of our catchment area & how to easily register online.

eConsult - the quick & easy way to consult your GP online

See our home page for details & use the 'Get Started' link.

Follow our page on Facebook for advice, health promotions &  information!

Simply search 'The Odiham and Old Basing Health Centres' to keep up-to-date on our latest news.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website