Latest News

Andover Mind - Need to talk? See 'Services' tab

Haven't had your Covid Vaccine, 70+/high risk - Call us!

Covid Vaccine Update 23/02/2021

Odiham & Old Basing Health Centres are proud to be part of the Mosaic Primary Care Network, who have been pivotal in establishing the GP led Vaccination Centre at The Hampshire Court Hotel, who are now administering an amazing 1000 vaccines a day!!  We thank all our staff giving up their spare time to work at the centre, together with all the other local practices & volunteers who are all pulling together to get this crucial vaccine administered to the patients in our community!

As you know, the vaccination programme has entered a new phase. In addition to those in priority groups 1-4, people in groups 5 & 6 (all those aged 65-69 and those aged 16-65 in an at-risk group and unpaid carers) are now being invited to book an appointment.  Unlike the flu jab, asthmatics are NOT automatically eligible to the Covid Vaccine.  JCVI have set out strict guidance on predefined groups who can receive the vaccine & only asthmatics who have had an emergency hospital admission/prescribed at least 3 courses of oral steroids in the past 12 months qualify & these patients will be contacted.  If we don't get a response from your text invitation, we will be following up with phone calls & then letters, so please be patient rather than contact us during this busy time - we won't miss anyone!

If you are an unpaid carer - please fill out & submit the form, which you can find at the bottom of this page under 'Are you a Carer'.  There is no need to contact the surgery, you will be contacted in due course.

We are also delighted to be able to say that care home residents are starting to be offered their vaccine already, we are now rapidly scaling up the effort to reach people who are housebound.

Some of our patients are calling about the letters they have received from the NHS to book their vaccination.

It gives a telephone number to call or website to visit.  This service may only be able to offer you an appointment at a 'mass' vaccination centre, which may be up to 45 minutes travel away.  If you would have difficulty attending, you do not have to book & you can ignore the letter.  You do not need to contact us.  You can choose to wait until you are contacted to have your vaccination locally - currently the Hampshire Court Hotel, Chineham, Superdrug Pharmacy in the Town Centre & Basingstoke Fire Station.  None of these sites offer a 'walk in' service so please wait for your invitation.  If you do have 2 appointments booked for your first vaccination - please ensure you cancel the one you don't want, so someone else may use it.

Please note: 'Other health & care workers' who are eligible for the vaccination (Community Pharmacists, OT's etc) will be contacted by the HIOW Central Healthcare Worker Vaccination Programme, not through Primary Care.

The NHS in Hampshire & Isle of Wight is continuing to vaccinate patients against coronavirus during the biggest immunisation programme in history!

They have set up a Hampshire & Isle of Wight vaccination programme update page (hosted on the Southampton City CCG website), which will be updated on the local roll-out of the vaccine & some of the frequently asked questions that have been coming through.
View the latest Hampshire & Isle of Wight vaccination programme update @

Vaccination Programme Briefing 08.01.21

Coronavirus vaccination

Using a central vaccination centre means we can continue to offer as much normal general practice services as possible during the pandemic from people's home surgeries. The vaccinations can only be done at a minimum of Primary Care Network level, not practice level.  Other areas may be utilising individual practice sites but we opted against doing so as it would have meant entirely closing one of our general practices to give it over to vaccinations, which we all felt reduced access to our normal services and would cause more problems, particularly as this programme is likely to last at least into the Spring.

Covid vaccinations are set up and established now at the Hampshire Court Hotel and are awaiting further vaccine. When we are able to run at full capacity we will be able to vaccinate 6000+ people a week. Vaccine supply is the rate limiting step here and we are ready to increase the availability of vaccine to our population as soon as we have it. 

As you may also know we are following the guidelines set out about which groups we will be working through as per the national Joint Committee on Vaccination and Immunisation (JCVI).

Their priority list is as follows:

1. Residents in a care home for older adults and their carers
2. All those 80 years of age and over and frontline health and social care workers
3. All those 75 years of age and over
4. All those 70 years of age and over and clinically extremely vulnerable individuals
5. All those 65 years of age and over
6. All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7. All those 60 years of age and over
8. All those 55 years of age and over
9. All those 50 years of age and over

We have been made aware that some fraudsters may have been using the pandemic to target people, sending false messages which pretend to offer appointments.  In these false messages people may be asked to provide their bank details to verify their identity.

Please note - no part of the NHS will ever ask for your bank details.  If you receive a message which appears to be from the NHS but which asks for financial information, it will be a hoax.

I understand our patients' concerns and the frustration they feel when there is a vaccine and they can't get access to it. I would reassure them that as soon as we have stock we will be contacting eligible patients directly to organise these appointments.  We will be working through the priority list as set out above. Unfortunately I am unable to say when individual groups will be receiving their vaccination as this is entirely dependent on national availability of stock and when this is apportioned to us, we do not have any control over this.  

In the meantime please keep safe and follow the government guidelines in place.

Kind regards, Dr R Assadourian, Senior Partner

Further updates & information can be found on the North Hampshire Clinical Commissioning Group website @

* If you wish to add a mobile number to your records or update contact details, please do so by using the 'contact' tab above.  

Covid Vaccinations...Frequently Asked Questions

Can I access community transport support to assist me to get to my vaccination appointment?

A huge thank you to our community partners and volunteers who are doing an incredible job to support the NHS in delivering the COVID-19 vaccination programme.

Community First are able to provide a safe, accessible and COVID-secure transport option for people in need of transport to a vaccine appointment in Basingstoke. For more information and enquiries, please contact your local team.

How can I let you know if I can’t make my appointment?

Once the NHS has contacted you, it will be possible to rearrange your appointment by contacting the team you booked the appointment through. This could be your GP practice team, the national booking service online at or over the phone by dialling 119.

What is the address of the vaccine clinic?

The Hampshire Court Hotel, Centre Drive, Chineham, Basingstoke RG24 8FY. It is located very close to the big Tesco in Chineham. If you are on the roundabout where Tesco is, take the exit after Tesco on the roundabout & then take the next left past the Tesco car park which you will see on your left.

How do I get to the vaccine clinic?

There are 190 parking spaces at the hotel if you are able to travel by car. If you are travelling by bus from the town centre, routes 7, 14 and 55 will drop you just outside the hotel car park.

Why is it not at my normal practice?

All of the local practices have decided to work together to provide this additional vaccination programme. Working at scale is allowing us to maintain ‘business as usual’ as much as possible at each of the GP surgeries. Given the logistics of this particular vaccine’s storage and delivery, it is not possible for each individual practice to provide this service on their own.

We are using an IT solution that will send a notification through to your GP surgery to let them know that you have received the vaccine.

Who will be giving me my vaccine?

We will have a combination of GPs, Nurses, HCAs & other trained vaccinators giving the vaccine. You might recognise some of them as they will be from local practices. All staff will have completed the required training & have their competencies signed off before vaccinating anyone.

What are the side effects?

Studies are showing low incidences of the following site effects: injection site pain, fever, chills, fatigue, headaches and muscle aches. These are all commonly reported side effects of most vaccines.

I am concerned about how quickly this vaccine has been made: can you provide assurances around this?

Despite the speed at which this vaccine has been produced, it has still gone through all of the regulatory processes that any other vaccine would before being approved for use.

For further information, please see the COVID-19 Vaccination guide.

Lonely? Isolated? Support is here....

If you find yourself isolated or need some help, support is out there. Call the Hampshire Coronavirus Support and Helpline on 0333 370 4000

If Coronavirus has had an impact on you or any aspect of your life, including anyone who is self-isolating, you can telephone the Hampshire Coronavirus Helpline for advice and support.

They can help if you are struggling to get the food, medicine or essential supplies you need for yourself or your family, or other worries you may have such as:

- Where to find help in your community

- Debt & money worries

- Mental health support

- Domestic abuse

- Bereavement

- Problems with drug & alcohol misuse

You can also find information about support at

For more information about local activities across Hart please visit


If you have been referred by your doctor...

For a routine hospital appointment please be patient. Do not expect to receive an appointment for up to 6 weeks. Our staff will not be able to chase up referrals on your behalf.  If you have not heard after 6 weeks, please contact the relevant hospital department.  This does not apply to urgent or 2 week wait referrals. 

Please see our 'Hospital Referrals - What Happens' feature in the bottom section of our website for more information.

Old Basing - Winter Assessment Centre

Changes to keep patients safe during Covid-19

We are making some changes to the way we offer face-to-face appointments over the coming months.

We will be operating slightly differently, to help keep patients and staff safe, and to allow all patients to continue to get the support and care they need.

Please continue to contact your GP surgery in the usual way, via telephone consultation or eConsult. The healthcare team at your GP surgery will assess all requests, and will advise you if you need a face to face appointment, or a telephone or video consultation.

Please do not attend your GP surgery unless you have been asked to do so.

We expect that the winter months, and the ongoing pandemic, will pose many challenges to the healthcare system.

To help us see patients safely, from 2 November the Old Basing Surgery will temporarily become the Winter Assessment Centre for the North Hampshire area. That means it will be the site for seeing, assessing and treating patients with winter viruses, including Covid-19.

This will allow us to continue to meet all of the needs of our other patients - for long-term conditions, immunisations, antenatal and postnatal care, contraceptive services, and cancer screening along with other routine general practice – without interruption. 

This change will apply across the North Hampshire area, allowing each practice (including ours) to continue to provide normal general practice care, whilst also having a safe, separate site to see and treat those patients with winter infections.

All illnesses – not just Covid-19 – are important to us, and we are determined that our patients can be confident that they can get safe care, no matter what their concern.

Please work with your GP surgery by providing them with as much information as possible when you contact them so they can support you to access the right care over the next few months and keep everyone safe.

Thank you.

Why we don't routinely issue antibiotics!

The overuse of antibiotics in recent years means they're becoming less effective & has led to the emergence of "superbugs". These are strains of bacteria that have developed resistance to many different types of antibiotics, including:
•MRSA (methicillin-resistant Staphylococcus aureus)
•Clostridium difficile (C. diff)
•the bacteria that cause multi-drug-resistant tuberculosis

These types of infections can be serious & challenging to treat, & are becoming an increasing cause of disability & death across the world. The biggest worry is that new strains of bacteria may emerge that cannot be treated by any existing antibiotics.

There are many ways that drug-resistant infections can be prevented: immunisation, safe food preparation, hand washing, & using antibiotics as directed and only when necessary. In addition, preventing infections also prevents the spread of resistant bacteria.

Many mild bacterial infections get better on their own without using antibiotics & they don't work for viral infections such as colds, flu, most coughs & sore throats.

Antibiotics are no longer routinely used to treat:

  • chest infections
  • ear infections in children
  • sore throats

REMEMBER - Your GP will now only issue antibiotics if you REALLY need them, so please listen to their advice, they aren't the cure & answer to everything!

Cervical Screening & your appointment!

Have you missed or delayed your screening or immunisations during the outbreak?

It's really important that you get yourself screened, immunised & keep your children up to date too - we are able to provide these for you at the surgery & your safety is the utmost importance to us.

Screening & immunisations save lives - so book your appointment now!

Both Surgeries are welcoming NEW PATIENTS!

Please see the 'New Patients' page for details of our catchment area & how to easily register online.

eConsult - the quick & easy way to consult your GP online

See our home page for details & use the 'Get Started' link.

Follow our page on Facebook for advice, health promotions &  information!

Simply search 'The Odiham and Old Basing Health Centres' to keep up-to-date on our latest news.

We CAN NOT take prescription requests over the phone!

An increasing number of patients are calling to place their repeat medication orders but since October 2019, we have only been able to do this for children or the vulnerable. 

Please look at the 'Prescription' tab to find out the various ways you can place your request.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website