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Prescription Requests

- now you can order online.

thepillPatients who need to take regular medication will be issued with a computerised list of their authorised repeat medicines.

As with all prescription requests, it should be ready from your GP within 2 full working days excluding weekends and Bank Holidays.

 Please be aware that although we aim to have prescriptions ready within this time scale, your local Pharmacy may have their own policy on collection times, once they have received the prescription from us. 

Please plan ahead so that you do not run out.  

If you require a prescription, either

  • Use the Internet Prescription Request system. 
  • Tick the item(s) on your list and return it to the surgery,
  • Telephone the surgery - after 10:00.
  • If you want the prescription posted to you, please provide a stamped self-addressed envelope.

Registering for Internet Prescription Request

To register for the Internet Prescription Request system, please bring your photographic evidence (e.g. driving licence with photo or passport) to either Old Basing or Odiham Surgery.  We will then print details to enable you to register to order your repeat prescriptions via the internet.

Mislay Log-In Details

If you mislay your log-in details, you will have to personally request a new letter to receive your new log-in details (please bring your photographic ID).

Medication Reviews

When appropriate, we will ask you to make an appointment with your doctor to review your treatment.  We regularly review your medication and will initiate changes when considered to be of benefit. 

Repeat Prescription Requests

Your GP surgery does not automatically issue repeat prescriptions for you and can not issue medication any quicker than the time stated, even if you consider it as urgent. 

It is your responsibility to ensure you have enough medication, ordering within plenty of time so you don't run out.

Private Prescriptions

In some situations, we are not allowed to issue prescriptions on the NHS. A private prescription will then be issued for which a charge may be payable and you will pay the full cost of the medication at the pharmacy.

If you have seen a specialist on a private basis and have been given a private prescription, we cannot convert the prescription into an NHS one.

Electronic Prescription Service

The Electronic Prescription Service  (EPS) is active. If you have nominated a chemist your prescriptions will be sent electronically to them for you to collect, which is far more efficient and secure than printed prescriptions and saves you time coming to the surgery.

Please contact us if you would like to arrange this.  If you have any queries, a member of our staff or your chemist will be able to help you.

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