Please NOTE: We will be not taking prescription requests via the telephone from the 1st October 2019
You can now order online...
Patients who need to take regular medication will be issued with a computerised list of their authorised repeat medicines.
Your GP surgery does not automatically issue repeat prescriptions for you and cannot issue medication any quicker than the time stated, even if you consider it as urgent.
It is your responsibility to ensure you have enough medication, ordering within plenty of time so you don't run out.
Although we aim to have prescriptions ready within this time scale, your local Pharmacy may have their own policy on collection times, once they have received the prescription from us.
Please plan ahead so that you do not run out
If you require a prescription, either:
- Use the Internet Prescription Request system.
- OR Tick the item(s) on your list and return it to the surgery
- OR Telephone the surgery - after 10:00
- OR If you want the prescription posted to you, please provide a stamped self-addressed envelope.
Registering for Internet Prescription Request
To register for the Internet Prescription Request system, please bring your photographic evidence (e.g. driving licence with photo or passport) to either Old Basing or Odiham Surgery. We will then print details to enable you to register to order your repeat prescriptions via the internet.
Mislaid Log-In Details
If you mislay your log-in details, you will have to personally request a new letter to receive your new log-in details (please bring your photographic ID).
When appropriate, we will ask you to make an appointment with your doctor to review your treatment. We regularly review your medication and will initiate changes when considered to be of benefit.
In some situations, we are not allowed to issue prescriptions on the NHS. A private prescription will then be issued for which a charge may be payable and you will pay the full cost of the medication at the pharmacy.
If you have seen a specialist on a private basis and have been given a private prescription, we cannot convert the prescription into an NHS one
Electronic Prescription Service
The Electronic Prescription Service (EPS) is active. If you have nominated a chemist your prescriptions will be sent electronically to them for you to collect, which is far more efficient and secure than printed prescriptions and saves you time coming to the surgery.
Please contact us if you would like to arrange this. If you have any queries, a member of our staff or your chemist will be able to help you.