Odiham Health CentreTel: 01256 702371
Old Basing Health CentreTel: 01256 868370
*Pre-booked appointments only
Sunday & Bank Holidays
*Pre-booked appointments only from 6 - 8pm
Pre-booked appointments only
Doctor's surgeries are held from 08:30 – 12:00 and 15:00 - 18:00, Monday to Friday.
Appointments are for 10 minutes.
Nurse clinics are held daily between the hours of 08.30 and 17:00.
Odiham & Old Basing Health Centres are working with Crown Heights as part of a primary care collaborative group (Mosaic Healthcare) and in addition Hantsdoc to provide Improved Access appointments.
Patients registered at this practice can now book an appointment to see a GP or nurse on weekday evenings after 6.30, on Saturday mornings at the surgery and Sunday mornings at Basingstoke Hospital. Appointments will take place at this practice, Crown Heights or HantsDoc (Basingstoke Hospital)
Appointments at this practice will be primarily be on a Wednesday evening and Saturday morning, but some will be held on a Friday or Tuesday evening.
Please talk to a member of the team to find out more or book an appointment.
Out of Hours Service
For immediate, life-threatening emergencies, continue to call 999.
NHS 111 is a service which has been introduced by the Government to assist you in finding the right service when you have a concern about your health out of hours. You can call 111 when you need medical help fast but it’s NOT a 999 emergency.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You should only use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
If you telephone the practice after 18:30 on Monday to Friday, through to 08:00 the next morning you will receive a recorded message advising you that if you wish to receive out of hours services you should call NHS 111 (One One One).
When to use it:
How Does it Work? Typetalk or textphone
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.
Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 adviser and, in return, type back the adviser’s conversation, so you can read it on your textphone's display or computer.
For less urgent health needs, contact your GP when they re-open or local pharmacist are qualified healthcare professionals who can offer you expert clinical advise about minor health concerns.
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